CUSTOMER RELATIONSHIP OFFICER!
JOB DESCRIPTION
ENTER JOB DESCRIPTION: Customer Relationship Officer Isolo Branch
KEY ROLES & RESPONSIBILITIES
Enter roles and responsibilities
To assist the Branch in:
• Developing and executing marketing/sales programs and activities to achieve unit sales targets.
• Providing personal financial planning services to customers as well as handle customer enquiries and complaints.
• Reviewing credit applications for personal loans.
• Submission of weekly and monthly sales figures and projections. Other report, weekly Activity reports.
Cross-selling of products and referring business opportunities to other units
KEY RESPONSIBILITIES
MEETING SALES TARGETS
• Ensuring that the unit meets its monthly/yearly given sales targets.
• Executing regular sales activities to generate business for the unit.
• Specifically targeting High Valueprofitable clients with a view to growing the current account deposit base.
CUSTOMER SERVICES
• Providing personal financial planning services to customers.
• dealing with customer enquiries and complaints.
• ensuring that service standard targets are being met for loan processing, customer response time as well as customer enquiries. m .ensuring that service recovery on errors, miscommunications, complaints, etc are dealt with in the most efficient and courteous manner
CREDIT CONTROLS
• Recommendation of credit approvals for loan applications.
PROJECTION OF A POSITIVE IMAGE
• Ensuring that premises and the Priority/Excel Lounge are maintained to a high standard.
MARKETING/SALES ACTIVITIES
• Selling wealth offerings for individuals to increase value center’s liabilities base.
• Executing below the line selling activities to increase value center business.
• Building relationships with customers to extend more banking facilities.
PROCESSING AND REVIEW OF LOANS
• ensuring that credit policy is complied with
• reviewing loan applications for credit approval
SUBMISSION OF SALES FIGURES AND PROJECTIONS
• ensuring that proper sales figures are being submitted
• Submission of sales activities that are being conducted
CUSTOMER SERVICE
• assisting customers with their personal financial needs
• attending to customers enquiries and complaints
KYC / MONEY LAUNDERING
• Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: “identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers”.
QUALIFICATIONS & SKILLS
Enter qualifications and skills
University Degree (minimum of 2.2)
To Apply, send {CV} to this email{glink94@yahoo.com} and send YES to this no {08167688981}
LAGOS $ IBANDAN ONLY........
TRADE MARKETING REPRESENTATIVE
MARKETING >> TRADE MARKETING & DISTRIBUTION >> TRADE MARKETING REPRESENTATIVE (TMR)
REFERENCE NUMBER
RA/WAA/NGN/TMR/30-03-11
JOB TITLE: TRADE MARKETING REPRESENTATIVE
LOCATION: NORTH, MIDDLE BELT, SOUTH EAST, SOUTH WEST
REMUNERATION: VERY COMPETITIVE
REPORTS TO: AREA MANAGE
PRINCIPAL ACCOUNTABILITIES:
Execute the marketing activities in the outlets located within the territory in order to meet customer and consumer objectives as
described in the cycle plan.
Train customers if necessary using required materials and instructions.
Negotiate retail touch points based on communication strategy following guidelines set by TM&D communications Manager.
Develop and adhere to a well-defined work programme and route plan as agreed with Area Manager.
Actively participate in business development projects e.g. internal brand awareness campaigns.
Support change management projects within marketing Team.
Ensure that objectives in terms of availability, visibility, volume, margin, quality and customer price of products are achieved
for territory.
Monitor brand’s performance in the outlets.
Engage local government officials, transport/ traffic agencies and other stakeholders to avoid disruption of BAT operations in
the territory.
Provide information on retail environment to TM&D Communications Manager to develop touch points appropriate for these
outlets.
Support DSS representatives to achieve high performance by establishing a constructive feedback process
Develop an effective working relationship with the outlets by giving assistance and support through regular communication and
the prompt handling of problem and requests.
KNOWLEDGE, SKILLS AND EXPERIENCE:
Excellent written and verbal communication (in English).
High degree of Computer literacy and competency in the use of Microsoft Office tools
Prior experience in Trade Marketing, Brand and Trade Programmes deployment.
Knowledge of the FMCG industry in the retail environment.
Negotiating and influencing skills.
Outstanding interpersonal skills with the ability to develop and maintain relationships with Clients, external suppliers and
commercial partners.
Self starter, keen and confident to use own initiative
Must be able to drive and possess a valid Drivers’ License
Should have a minimum of three years working experience
KEY OUTPUTS:
The most important metrics by which successful performance will be judged are, for respective territory:
Customer satisfaction targets.
Timely development/ implementation of trade marketing activities
Real vs. plan financial execution
Accurate and well maintained outlet classification record
Additionally, this jobholder shares accountabilities with other areas (for respective territory) in terms of:
Sales volume
Market share
Brand portfolio financials (e.g., P&L, margin)
DEGREE:
First degree or equivalent in Marketing, Social sciences or related qualification from a reputable higher institution.
EQUITY STATEMENT:
is an equal opportunities employer. All applications will be treated strictly on merit.
To Apply, send {CV} to this email{anthony.oluwafemi@yahoo.com}
LAGOS $ IBADAN ONLY........
REFERENCE NUMBER
RA/WAA/NGN/TMR/30-03-11
JOB TITLE: TRADE MARKETING REPRESENTATIVE
LOCATION: NORTH, MIDDLE BELT, SOUTH EAST, SOUTH WEST
REMUNERATION: VERY COMPETITIVE
REPORTS TO: AREA MANAGE
PRINCIPAL ACCOUNTABILITIES:
Execute the marketing activities in the outlets located within the territory in order to meet customer and consumer objectives as
described in the cycle plan.
Train customers if necessary using required materials and instructions.
Negotiate retail touch points based on communication strategy following guidelines set by TM&D communications Manager.
Develop and adhere to a well-defined work programme and route plan as agreed with Area Manager.
Actively participate in business development projects e.g. internal brand awareness campaigns.
Support change management projects within marketing Team.
Ensure that objectives in terms of availability, visibility, volume, margin, quality and customer price of products are achieved
for territory.
Monitor brand’s performance in the outlets.
Engage local government officials, transport/ traffic agencies and other stakeholders to avoid disruption of BAT operations in
the territory.
Provide information on retail environment to TM&D Communications Manager to develop touch points appropriate for these
outlets.
Support DSS representatives to achieve high performance by establishing a constructive feedback process
Develop an effective working relationship with the outlets by giving assistance and support through regular communication and
the prompt handling of problem and requests.
KNOWLEDGE, SKILLS AND EXPERIENCE:
Excellent written and verbal communication (in English).
High degree of Computer literacy and competency in the use of Microsoft Office tools
Prior experience in Trade Marketing, Brand and Trade Programmes deployment.
Knowledge of the FMCG industry in the retail environment.
Negotiating and influencing skills.
Outstanding interpersonal skills with the ability to develop and maintain relationships with Clients, external suppliers and
commercial partners.
Self starter, keen and confident to use own initiative
Must be able to drive and possess a valid Drivers’ License
Should have a minimum of three years working experience
KEY OUTPUTS:
The most important metrics by which successful performance will be judged are, for respective territory:
Customer satisfaction targets.
Timely development/ implementation of trade marketing activities
Real vs. plan financial execution
Accurate and well maintained outlet classification record
Additionally, this jobholder shares accountabilities with other areas (for respective territory) in terms of:
Sales volume
Market share
Brand portfolio financials (e.g., P&L, margin)
DEGREE:
First degree or equivalent in Marketing, Social sciences or related qualification from a reputable higher institution.
EQUITY STATEMENT:
is an equal opportunities employer. All applications will be treated strictly on merit.
To Apply, send {CV} to this email{anthony.oluwafemi@yahoo.com}
LAGOS $ IBADAN ONLY........
Head, TELCO Sales
We are a leading Systems Integration company with headquarters in Lekki. We seek to recruit a suitable candidate for the post of Head TELCO.
Candidate must have cognate years of experience in selling into TELCO space, with a minimum educational qualifictiuon in Bus Admin, Comp Engr.
Pls send cv to iolawore@wecosysgroup.com
Candidate must have cognate years of experience in selling into TELCO space, with a minimum educational qualifictiuon in Bus Admin, Comp Engr.
Pls send cv to iolawore@wecosysgroup.com
Sales Supervisor/Sales Officers - SENCE
The following are existing vacancies in different Industries within our Client's Companies. Only Applicants who meet the requirements will be contacted.
Sales Supervisor/Sales Officers -This position is for individuals who have a very deep passion in fashion. A creative and innovative person would excel in this position. Good customer service skills and an eye for detail is essential for this position.
For more information and to apply:
www.senceworld.com/vacancies
Sales Supervisor/Sales Officers -This position is for individuals who have a very deep passion in fashion. A creative and innovative person would excel in this position. Good customer service skills and an eye for detail is essential for this position.
For more information and to apply:
www.senceworld.com/vacancies
Admin officer needed in it. Firm
A Leading IT Company requires an Admin Officer.
Requirements: Bsc ,0-2 years experience. Must be computer literate; Excellent verbal and written skills in English send CV to iden25@gmail.com
Requirements: Bsc ,0-2 years experience. Must be computer literate; Excellent verbal and written skills in English send CV to iden25@gmail.com
Urgent Vacancy for an accountant - EPCM
EPCM engineers currently requires the service of an Accountant.
The ideal candidate must meet all the requirements below
1. Must be Self Driven
2. Resides in Lagos (Lekki/Ajah axis preferably)
3. posses any of the following OND, HND and B.sc in Accounting
4. Must be working towards getting certified (ICAN, ACCA, e.t.c)
If you meet this requirements, kindly send in your resume to humanresources@epcmengineers.com
The ideal candidate must meet all the requirements below
1. Must be Self Driven
2. Resides in Lagos (Lekki/Ajah axis preferably)
3. posses any of the following OND, HND and B.sc in Accounting
4. Must be working towards getting certified (ICAN, ACCA, e.t.c)
If you meet this requirements, kindly send in your resume to humanresources@epcmengineers.com
Sales Engineer needed in a manufacturing company
A qualified Computer/Networking Engineer with experience in sales and Relationship management needed for immediate employment. Please visit our website on www.myrocketmodem.com for a brief profile of our company.You can call 08028590396, 08053076968 for more enquiries.
Location: Etiosa, Lagos State, Nigeria.
Vacancy for an English Teacher For Adult
An Experienced Teacher for a Primary 1 is need in Iya-Iba.
To work for 3days per week & 2hrs each day.
To teach English Language to an adult
Requirement:
Must be NCE,OND or BSc
Must reside in Aiyetoro & Environs close to Aiyetoro or Ayobo
If intereted, call: 07066031085
Location: Iya-Iba, Lagos State, Nigeria
To work for 3days per week & 2hrs each day.
To teach English Language to an adult
Requirement:
Must be NCE,OND or BSc
Must reside in Aiyetoro & Environs close to Aiyetoro or Ayobo
If intereted, call: 07066031085
Location: Iya-Iba, Lagos State, Nigeria
Vacancy For A Teacher for Primary Sch Student
An Experienced Teacher for a Primary 1 is need in Badagry.
To work for 3days per week & 2hrs each day.
To teach Mathematics and English to a SS3 student
Requirement:
Must be NCE,OND or BSc
Must reside in Aiyetoro & Environs close to Aiyetoro or Ayobo
If intereted, call: 07066031085
To work for 3days per week & 2hrs each day.
To teach Mathematics and English to a SS3 student
Requirement:
Must be NCE,OND or BSc
Must reside in Aiyetoro & Environs close to Aiyetoro or Ayobo
If intereted, call: 07066031085
No comments:
Post a Comment